Privacy Policy

Effective Date: 06/11/2025

Welcome to VLOCUS. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, or logistics management services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, company name, and billing details.
• Usage Data: IP address, browser details, and analytics about how you interact with our platform.
• Location Data: GPS data for delivery tracking and route optimization (if enabled).
• Cookies: We use cookies to enhance user experience and analyze website performance.

2. How We Use Your Information

We use collected data to:

• Provide, manage, and improve our logistics and delivery services.
• Offer customer support and respond to inquiries.
• Optimize routes, track performance, and generate reports.
• Send service-related notifications and updates.
• Comply with legal requirements and prevent fraud.

3. Data Sharing

We do not sell your information. We may share data with trusted partners, such as service providers, analytics partners, and legal authorities (if required). All third parties must adhere to strict confidentiality and security standards.

4. Data Security

We use encryption, secure servers, and restricted access to protect your information. Although we strive to maintain the highest security, no system is completely immune to risks.

5. Data Retention

Your data is retained as long as necessary for providing services or as required by law. Once data is no longer needed, we securely delete or anonymize it.

6. Data Transfer

Your data may be processed or stored outside India, in jurisdictions that may have different data protection laws. We ensure that such transfers comply with applicable Indian data protection requirements.

7. Your Rights

You may request to access, correct, or delete your personal data. You may also withdraw consent for data processing at any time by contacting us.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be reflected on this page with a revised “Effective Date.”

11. Legal Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Company: VLOCUS – Driving Intelligent Logistics for the Modern Supply Chain
• Email: agiltassolutiondeveloper@gmail.com
• Address: 123, Tech Park Road, Salt Lake, Kolkata, West Bengal, India – 700091

VLOCUS is a product of Agiltas Solution, registered under the Companies Act, 2013, having its registered office at 123, Tech Park Road, Salt Lake, Kolkata, West Bengal, India – 700091.